Execution Is the Advantage for Scaling Brands

Execution Is the Advantage for Scaling Brands

Serial entrepreneur Peter Bradford has built CPA networks, a personal injury law firm, and a pet insurance company from scratch—all by spotting market gaps early and refusing to wait for perfection. Here's what 20-plus years of consumer-direct growth actually...
AI, Leadership & Sales in Contact Centers | Ep. 44

AI, Leadership & Sales in Contact Centers | Ep. 44

Michael Aronowitz, SVP of Revenue Growth at VXI Global Solutions, brings two decades of BPO experience to a frank conversation about hiring emotionally intelligent agents, building high-energy floor cultures, and where AI genuinely helps — and where it still falls...