INDUSTRY SOLUTION
HEALTHCARE
Healthcare contact center services.
simplified.
A positive healthcare experience is based on compassion, trust, and genuine care. More than ever, clients want to feel secure in the choices they make and the services they trust for their health and well-being.
Our representatives are sensitive and skilled in taking care of your client’s healthcare needs to give them the peace of mind that only comes from incredible customer service. Plus, we are HIPAA compliant, so your client’s personal and private information is kept personal and private, every step of the way.
Your clients deserve the best, and we’re prepared to give them exactly that. So what are you waiting for? Let’s make this happen.
Appointment Setting
We maximize your time and efficiency by contacting your clients, gathering information, and setting them up for healthcare screenings.
Mobile Healthcare Support
The digital healthcare sector is expanding more and more every day. The convenience of your services plus our outstanding customer service guarantees satisfied clients.
HIPAA Compliant
We take security seriously. When you choose Squeeze, you can trust your client’s PHI isn’t going anywhere.
THE SQUEEZE EXPERIENCE
At Squeeze, we believe in winning together. That’s why we invest so much in training and hiring the right team. That’s why our plans are performance based, aligning our internal incentives with your goals for success. That’s why we’re legit obsessed with improving and optimizing our strategy on the daily, so you get the results you want.
Going above and beyond is just how we roll, everyday. We’re here to make exceptional service your new normal.
100% US Team
Dedicated Client Success Manager
Performance-Based Pricing
TRUSTED BY TODAY'S LEADING COMPANIES
Case study
HEALPROS
CHALLENGE: As an innovative healthcare solutions company bringing state-of-the-art exams right to members’ homes, HealPros relied on their reports and metrics to best serve their clients. However, they found their previous sales experience partner lacked the coordination and communication required for their company to run effectively. Poor contact and conversion rates stunted their growth and made it nearly impossible to optimize their tech capacity in the field.
SOLUTION: After fully integrating with HealPros’ dialing platform and consulting on Five9, Squeeze gave them everything they were looking for and more, including complete and unrestricted access to reports and call center activity in real time while building cadences that optimized opportunities.
RESULT: With Squeeze’s meticulous attention to detail and exceptional customer service, HealPros optimized their contact and conversion rates, maximizing opportunities and increasing appointment generation by 60% within the first year of partnership. Member satisfaction skyrocketed, resulting in more appointments and increased revenue, all while maintaining the high standards of care and security healthcare services require.
SHOW ME THE NUMBERS
Here are the results HealPros saw after working with Squeeze.
In-Home Appointments Generated
%
Average Appointment Show Rate
%
Appointment Conversion Rate
ready to squeeze the day?
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