by Carson Poppenger | Aug 11, 2022 | Business Development, Call Center Services, Marketing and Sales
How to Make Successful Sales Calls: Our Top 6 Tips for Making Killer Calls That Convert What is something that fills you with dread? Spiders? Being alone in the dark? Cleaning the dishwasher filter? *shudder* We all have our own unique phobias. Some are based...
by Carson Poppenger | Jun 28, 2022 | Call Center Services, Marketing and Sales
So You Wanna Be a Contact Center Representative? Job Description, Required Tasks, and Qualities that Lead to Success When a child is posed with the question, “What do you want to be when you grow up?”, we usually hear responses such as “A veterinarian!” or “The...
by Carson Poppenger | May 24, 2022 | Business Development, Call Center Services
How To Get More Qualified Appointments: 5 Guidelines to Up Your Appointment Setting Game Qualified appointment setting is one of the most difficult tasks as you make your way toward a sale. Creating instant rapport on a cold call and leading the prospect toward...
by Carson Poppenger | May 4, 2022 | Call Center Services
How To Write Mortgage Sales Scripts The scripts you use to engage with potential customers are a crucial part of your business strategy. And when you’re creating an industry-specific script, like mortgage sales scripts, that process can be even more...
by Carson Poppenger | May 4, 2022 | Call Center Services
What is a Call Center? The hallmark of a great company is exceptional customer service. They say the customer is king, and who doesn’t want to be treated like royalty? Within a single company, there are a million different ways to provide a customer...
by Carson Poppenger | Apr 15, 2022 | Call Center Services
Contact Center VS Call Center: How Are They Different and Why Should You Care? Contact centers and call centers have been given a bad rap. Mention call center and what comes to mind? Often we think of those annoying telemarketing calls that we spend around...
