by Carson Poppenger | May 4, 2022 | Call Center Services
What is a Call Center? The hallmark of a great company is exceptional customer service. They say the customer is king, and who doesn’t want to be treated like royalty? Within a single company, there are a million different ways to provide a customer...
by Carson Poppenger | Apr 15, 2022 | Business Development, Marketing and Sales
Creating an Exceptional Sales Experience Within the 5 Steps of the Sales Process Imagine your perfect vacation. What do you envision? The beach? The mountains? Disney World? What about food? Amenities? Lodging? Activities? When planning a vacation, there...
by Carson Poppenger | Apr 15, 2022 | Call Center Services
Contact Center VS Call Center: How Are They Different and Why Should You Care? Contact centers and call centers have been given a bad rap. Mention call center and what comes to mind? Often we think of those annoying telemarketing calls that we spend around...
by Carson Poppenger | Mar 22, 2022 | Business Development, Marketing and Sales
Top 5 Tips to Maximize Lead Conversion When it comes to business strategy, maximizing lead conversion is at the top of the priority list. You need leads before you can have customers, and customers are what bring in those dolla dolla bills y’all. But the...
by Carson Poppenger | Mar 22, 2022 | Business Development, Call Center Services, Marketing and Sales
What is a BDR and Why Does Your Company Desperately Need Them? Ahhh, acronyms. Whether you love ‘em, hate ‘em, or can’t live without ‘em, those little squished packets of information are everywhere. Sometimes they’re used to make you look super smart and...
