About US

• -B-C lead generation

When it comes to lead generation, appointment setting and more, Squeeze will make your marketing outreach program a success. The secret to our success is simple.  We work hard and place a priority on combining technology and professional resources.  We train our specialists in your business, products, and culture, so that they represent your brand as effectively as your own staff when they’re calling, emailing, or chatting with your audience.  We know the value of customer interaction and we also understand the value of customer loyalty.   We work with you to structure a marketing program that will generate optimal results. We provide you reports that will show quantitative data in a format that you can rapidly analyze and act on to meet the business objectives you established at the outset for your outbound program. TCPA / TSR rules for B-C calling are always an area that requires attention.  Our Compliance team will help you understand requirements and determine how to approach your marketing outreach program to be in compliance while generating optimal results. Examples of our outbound services include:

• • -B-C lead generation
  • -B-C Appointment setting
  • -B-C lead verification
  • -B-C Telesales
  • -Customer Acquisition and Retention
  • -Surveys and informational calls

Email marketing plays a pivotal role in many of the campaigns we run for current customers. As our clients understand, developing a marketing strategy that takes advantage of a variety of customer “touch points” results in dramatically increased conversion. Email marketing supplements our traditional telemarketing efforts by providing a non-intrusive platform for us to deliver additional material to customers through professionally designed HTML based emails. Our email marketing efforts are designed strategically in a call-email-call or call-email-email-call type format that drives increased conversion.

One of Squeeze’s core competencies is the management of customer service functions. Our ability to provide personalized service with the highest degree of excellence has a direct impact on the relationship of our clients and their customers. Our technology infrastructure, operating procedure, policies, and culture are all aligned to ensure consistency, quality, professionalism and engaging customer experience. Our years of experience have taught us the importance of training, quality, and constant improvement. We’re always looking for ways to improve the customer experience by learning new customer engagement strategies, exploring new technologies and looking for ways to make the best inbound call center service a little better.  Our agents are trained not only on customer service skills but they will become intimately engaged with your products, services, and company culture. Our multichannel technology platform allows us to provide flexible solutions while providing our associates with the best tools to handle every interaction. Our suite of inbound call center services includes:

• -Inbound Customer Service
• -Sales and Up-Selling
• -Order Taking
• -Answering Service
• -Level 1 Tech Support
• -Customer Retention

Squeeze chats on behalf of your company to qualify your leads. Our team will be trained on your products and services to juice the most out of your current leads.

Using a licensed platform, we can monitor millions of posts in thousands of social media sites, blogs, chat rooms, online discussion boards, photo sharing sites and more. We can aggregate mission-critical data in a single dashboard providing a clear overview of social media activity in relation to your brand and products. In addition to social media monitoring, we provide detailed reports and analytics and subsequently engage prospects based on topic, brand, sentiment, influencer score and other business rules designed in partnership with our clients. Our services include:

• -Social Media Content Management
• -Social Media Monitoring and Engagement